Terms of service

OVERVIEW

This website is operated by Velletiq. Throughout the site, the terms “we”, “us” and “our” refer to Velletiq. Velletiq offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and conditions referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all terms, you may not access the site or use the Services.

We reserve the right to update or change these Terms at any time by posting updates on our website. Continued use of the site constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, or that you have provided consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, or violate any laws in your jurisdiction. Transmission of malicious code (e.g., viruses or worms) is strictly prohibited.

Violation of these Terms may result in immediate termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time.
  • Your content (excluding credit card data) may be transferred unencrypted across various networks and systems.
  • Credit card information is always encrypted.
  • You may not duplicate or exploit any part of the Service without express written permission.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not liable if the information provided on this site is not accurate, complete, or current. The content is for general informational purposes only and should not be the sole basis for decisions.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

  • Product prices are subject to change without notice.
  • We may modify or discontinue the Service at any time.
  • We are not liable for any such changes or interruptions.

SECTION 5 – PRODUCTS OR SERVICES

  • Some products may be available exclusively online and in limited quantities.
  • Returns and exchanges are subject to our [Refund Policy].
  • We reserve the right to limit sales by region or individual.
  • We do not guarantee that product descriptions, pricing, or availability will always be error-free.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide accurate and complete purchase and account information. We reserve the right to cancel any order placed with us.
See our Refund Policy for more information.

SECTION 7 – THIRD-PARTY LINKS

We are not responsible for the content or accuracy of third-party sites linked from our website. Any use or purchase via third-party sites is at your own risk.

SECTION 8 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By submitting content to us (e.g., reviews, feedback), you agree that we may use and publish such content without restriction.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our [Privacy Policy].

SECTION 10 – PROHIBITED USES

You are prohibited from using the site or its content for:

  • Any unlawful purpose
  • Harassment, spamming, phishing, or malicious activities
  • Infringement of intellectual property rights
  • Submitting false or misleading information

Violation may result in account suspension or legal action.

SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, or error-free service. Your use of the site is at your own risk.
 We are not liable for any loss or damage arising from your use of the site or products purchased.

SECTION 12 – GOVERNING LAW

These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of the Commonwealth of Australia.

SECTION 13 – CHANGES TO TERMS OF SERVICE

The most current version of these Terms is available on this page. We reserve the right to update or change these Terms at any time. Continued use of the site after changes constitutes acceptance.

SECTION 14 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
Email: info@velletiq.com

Contact Information

Store Name: Velletiq
 Company Name: Urus Enterprises Ltd
 Company Registration Number: 16264387
 Address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
 Phone: +447877194897
 Email: info@velletiq.com
 Opening Hours: Monday – Saturday: 09:00 – 17:00 | Sunday: Closed
 Reach out to us: Contact Page