Payment Policy

Last updated: 04-07-2025

At Velletiq, we strive to provide a secure, transparent, and seamless shopping experience. Below are the details of our payment policy to ensure clarity and ease of purchase for all customers.

Accepted Payment Methods

We accept the following payment options:

  • Credit & Debit Cards – Visa, MasterCard, American Express
  • PayPal – Secure and convenient online payments
  • Apple Pay & Google Pay – Fast and easy mobile checkout

Payment Processing

  • All transactions are processed in Australian Dollars (AUD $)
  • Payments are securely processed at checkout.
  • Once your order is successfully placed, you will receive an email confirmation.
  • If there is an issue with your payment, our team will promptly contact you to resolve it.

Security & Fraud Prevention

  • We use industry-standard SSL encryption and payment gateways to protect your payment information.
  • In the event of suspected fraudulent activity, we may request additional verification (e.g., ID or order confirmation) to protect both you and our business.
  • We reserve the right to cancel or delay orders flagged for fraud risk.

For any questions or concerns regarding payments, feel free to contact our support team — we’re happy to help!

Contact Information

Store Name: Velletiq
 Company Name: Urus Enterprises Ltd
 Company Registration Number: 16264387
 Address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
 Phone: +447877194897
 Email: info@velletiq.com
 Opening Hours: Monday – Saturday: 09:00 – 17:00 | Sunday: Closed
 Reach out to us: Contact Page